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Hotel Los Itzaes By 5Th Av, Playa del Carmen

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From75US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida 10 Lote 3 Esquina Calle 6 Bis, Playa del Carmen, Mexico, 77710

Hotel Los Itzaes By 5Th Av, a 3-star boutique property in Downtown Playa del Carmen, features a rooftop pool area with potted palm trees and an indoor garden atrium. The 16-room hotel provides free WiFi throughout, a sun terrace with loungers, and continental breakfast.

Spacious Modern Rooms

Los Itzaes Hotel offers air-conditioned rooms with private balconies, cable TV, and mini-bars. Select units include king-size beds with extra corner space, while bathrooms feature organic toiletries and step-in showers with contemporary showerheads.

Garden Atrium Breakfast

The vine-laced atrium serves a complimentary continental breakfast buffet featuring pastries, yogurts, and fresh fruit.

Rooftop Pool Terrace

Hotel Los Itzaes By 5Th Av maintains a sunny rooftop pool area equipped with metal tables, chairs, and strappy plastic loungers with red cushions and umbrellas. The terrace offers views of the city, sea, and Cozumel island.

Central Beach Location

Positioned one block from 5th Avenue's restaurants and boutiques, the hotel stands a 3-minute walk from the beach and 15 minutes from the Cozumel ferry terminal. The property's corner location provides access to tour operators, bike rentals, and pharmacies.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
16 m² 
Bed options:
1 King-size bed
Shower
Balcony
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Double Room Two Double Beds
Max:
4 persons
16 m² 
Bed options:
2 Double beds
Shower
Balcony
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Junior Suite
Max:
4 persons
20 m² 
Bed options:
2 Double beds
City view
Shower
Bathtub
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Getting around

A guide to all available transportation options

City Centre
Playa del Carmen500 m
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 km
Cancun (CUN) 56.5 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Sun terrace
  • Garden area
  • Solarium
  • Open-air bath
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Avenida 10 Lote 3 Esquina Calle 6 Bis, Playa del Carmen, Mexico, 77710
Map view
Avenida 10 Lote 3 Esquina Calle 6 Bis, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
230 m
Museum
Museo Frida Kahlo Playa Del Carmen
150 m
Night club
Coco Bongo
250 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
130 m
5th Avenue 4th and 6th Streets
Sun Jaguar
210 m
5ta Avenida
Galeria de Arte 5ta Avenida
270 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
440 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
530 m
Aquarium
Aquarium Beach
460 m
Night club
Club 01
110 m
Casino
Grand Riviera Casino
200 m
Beach
INTI Beach
430 m
Night club
Salon Salsanera
270 m
Night club
Mandala Playa del Carmen
320 m
Shopping Area
Plaza Calle Corazon
330 m
Night club
Blue Parrot
390 m
Restaurants
Taquria Arandas
40 m
Calle 10 Fracc. Santa Fe Mz 1 Lt 53
MI Kfe Sabor Venezolano
150 m
Av. 10 North Between 6th St. And 8th St Colonia Centro a 20 Metros de Plaza Pelikanos
La Brocherie
160 m
Avenida 15 Nte Entre Calle 4 y 6
Choripan del Guason
10 m
av 10 Calle 8 Esquina
PAPAKAO Las quecas de playa
140 m
Calle 6 Bis Norte Entre Avenida 10 y Avenida 15 Antes nos encontrabamos en calle 6 Nte entre las avenidas10 y 15
El Cahuamo
80 m
Calle 10 Norte Con 6 Norte
Shanalu
20 m
Calle 2 Norte Entre 10 y 15 Col. Centro
Taquerina Los Portales
90 m
10th Avenue at Calle 6
Chimichurri Pizzeria
70 m
Calle 6 enter Av. 10 y 15 Centro- A Metros Del Tequilita Hostel

Reviews and Ratings

Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
6.4/10
Nice
Rooms
8.6
Location
9.4
Service
9.4
Dining
7.2
Guest reviews
6.4/10
based on 5 reviews
4.5/5 based on 230 reviews
8.7
8.7/10 based on 468 reviews
#66 of 254 hotels in Playa del Carmen based on Tripadvisor
Peter
United States, March  2025
6.2/10

My stay at Los Itzaes was quite enjoyable overall. The location is unbeatable, just a block from Quinta Avenida, making it perfect for exploring Playa del Carmen. The room was spacious and very clean, although there were a few nights when I could hear some noise from nearby bars. The rooftop pool was a great spot to relax and often felt like my own private oasis.

Rooms
8.0
My room was spacious, clean, and nicely furnished. However, it did have a slight musty smell, which can be common in this area.
Service
9.0
The staff was friendly and genuinely accommodating. They took my requests seriously to ensure I had a pleasant stay.
Location
10.0
The location was perfect for exploring. It’s close enough to the main attractions, yet tucked away just enough to avoid the crowds.
Dining
7.0
The included breakfast at the hotel bistro was fantastic and worth at least $20. However, dining options around weren't all that great, so I headed out for meals.
Facilities
8.0
I enjoyed the rooftop pool, though it was slightly warm. The hotel also offered a nice selection of amenities, which added to the experience.
J.
United States, December  2024
5.2/10

I had a fantastic stay at Hotel Los Itzaes. The location is perfect, just a short stroll to the beach and all the action without the noise. The staff were incredibly helpful and the place was spotless. A couple of minor drawbacks, like the pool being on the shallow side and some noisy neighbors, but overall, it was a fantastic experience.

Rooms
9.0
My room was spacious, cool, and very clean. I appreciated the hot water and the amenities like the mini fridge and excellent AC. However, I think they could do a better job with cleaning the mirrors and consider updating some of the decor.
Service
10.0
The staff were genuinely friendly and went above and beyond to assist me. They made my last-minute check-in seamless, especially after a canceled flight, which was a huge relief!
Location
10.0
The hotel is ideally located just a couple of minutes from the beach and the main bus station. I loved being close to everything without being in the chaos of 5th Avenue.
Dining
7.0
The breakfast options were decent but nothing fancy—just enough to start the day. I would’ve loved a bit more variety, but it was sufficient for my needs.
Facilities
8.0
The rooftop pool was a nice retreat, though a bit shallow, and I wish there were more shaded areas. It's a lovely spot to unwind nonetheless!
Charles
United States, November  2024
7.4/10

My stay at Hotel Los Itzaes was overall enjoyable, but it had a few downsides. The hotel is spotlessly clean and conveniently located just a short walk from the beach and 5th Avenue. However, the noise from nearby bars at night made it difficult to get a good night's sleep. Additionally, the lack of complimentary bottled water was inconvenient.

Rooms
8.0
The rooms were spacious, clean, and well-furnished, providing excellent amenities like hot water and good AC. However, I did notice some old and stained lamp shades that could use an update.
Service
9.0
The staff were genuinely friendly and helpful, especially Maria who went out of her way to assist me. However, I found it a bit odd that they attempted to charge me for printing paper, which felt tacky for a hotel of this caliber.
Location
10.0
The hotel is in a fantastic central location, just a block from 5th Avenue and only a 10-minute walk to the beach. There are plenty of restaurants and shops nearby, making it a convenient spot for exploring Playa del Carmen.
Dining
8.0
While the hotel doesn't offer breakfast, they provide access to a nearby buffet that's delicious and affordable. Additionally, the market next door offers great options for snacks and meals.
Facilities
7.0
The rooftop pool is a nice feature, even though it can get a bit warm. I appreciated the clean and welcoming lobby area, but it was disappointing that there were no elevators and bottled water wasn't provided in the rooms.
Joe
United States, October  2024
6.2/10

My stay at Hotel Los Itzaes was mostly positive, with the location being perfect for access to both the beach and the bus station. The hotel is exceptionally clean and offers a peaceful environment, though occasional noise from nearby venues can disrupt the tranquility. I appreciated the comfortable rooms and friendly staff, but I did wish for better water pressure in the shower and some additional amenities like complimentary bottled water.

Rooms
10.0
The rooms were spacious and exceptionally clean, featuring good air conditioning and well-stocked essentials like shampoo, condition, and a mini fridge. I particularly enjoyed the balcony that opened up to a nice breeze.
Service
10.0
The staff were genuinely friendly and accommodating, from check-in to any requests I had during my stay. I felt well taken care of throughout my visit.
Location
10.0
Location-wise, it was fantastic! Just a short walk to the beach, the main ADO bus station, and bustling Quinta Avenida. It was also nice to be away from the busy streets yet close to everything.
Dining
8.0
Dining options on-site were a bit limited with no full breakfast service, but I found a wonderful discount for a nearby buffet that had plenty of delicious choices. The convenience of local markets nearby added to my experience.
Facilities
9.0
The hotel had a decent rooftop pool that offered a great sunset view, although it felt more like a dipping pool. Having access to filtered water at reception was a nice touch, even if bottled water in the rooms would have been better.
Sarah
United States, October  2024
7.0/10

I had a pleasant stay at Hotel Los Itzaes, which is perfectly located near the beach and vibrant Fifth Avenue. The rooms were clean and comfortable, providing all the essentials I needed. However, the nighttime noise from nearby bars was a significant drawback, making it hard to get a restful sleep. Overall, it’s a charming spot with friendly staff, though it could use some improvements in guest amenities and noise control.

Rooms
8.0
The rooms were clean, spacious, and equipped with a mini fridge and air conditioning. I enjoyed the comfortable bed and the fact that I had cable TV to unwind.
Service
9.0
The staff was genuinely friendly and accommodating. They went out of their way to assist me during my stay, making me feel welcomed.
Location
7.0
The hotel is central, just a short walk to the beach and local attractions. However, being so close to the nightlife meant I dealt with noise from nearby bars late into the night.
Dining
6.0
The breakfast options were quite basic, and I found it odd that there wasn't drinking water provided in the room. It would have been more convenient to have coffee available either in the room or lobby.
Facilities
7.0
The rooftop pool was a nice retreat and great for sunset views, although I wished the water pressure in the shower was better.
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Check-in
08Jun2025Select date
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Rooms and Guests2 Guests, 1 Room